S & E Group
Freelance / Contract
US only

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We are looking to grow our team with individuals who share our energy and enthusiasm for creating the best experience for our client's customers.

S & E Group has over 2000 work from home customer service representative independent contractor positions available. We contract customer service work for a number of large companies. You must be able to complete a background check, required assessments, and training. Exceptional communication, good computer, strong interpersonal and problem-solving skills required. Must be focused, dependable, disciplined and able to work independently. You have the ability to set your own schedule, and select the client of your choice. No cold calling, no telemarketing, no collections as all calls are routed inbound. You will need to have a home phone, INTERNET, VOIP headset, and a computer. Training is provided. Only serious inquires are accepted.

We are seeking a Customer Service Representative - Work From Home to join our team! We are looking for highly motivated candidates with a strong Customer Service background to Work From Home! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields is preferred
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Salary range: $9 to $18 per hour, not including bonuses and incentives

Disabled, Elderly, College Students, Military, Veterans, military spouses and veteran spouses are welcome.

We are currently NOT accepting applications from the following states;

California
Connecticut
Maryland
Massachusetts
New York
Oregon
Wisconsin

Job Type: Contract