Partner Operations Manager, Special Projects
As an individual contributor reporting to the Director of Partner Operations, you will collaborate with GitLab Partner and Field Sales Leadership, cross-functional teams (e.g., Product, Marketing, Enablement, Legal, Finance, IT), and partners to drive special projects and initiatives that will increase partners’ force multiplier effect across our sales motions.
Responsibilities
Own and drive long-term and high impact strategic projects across the global partner business including project identification and scoping, stakeholder alignment and management, build, rollout, and execution
Contribute to cross-functional company projects as the voice of our partners and partner teams
Assess existing partner processes, identify opportunities to redesign for efficiency and scalability, and successfully drive projects to deliver these improvements
Engage with Product, Marketing, Finance, and Enablement teams on GitLab revenue plays and special projects to ensure partner requirements are included in initial scoping and design to drive successful partner outcomes
Help build and operationalize our automated partner order processes as a key team member on our partner marketplace initiatives (Hyperscaler, Distributor, and Reseller marketplaces)
Drive partner portal enhancements and initiatives in collaboration with the Partner Programs and Specialist teams
Assist in designing, maintaining, and delivering on the roadmap for partner operations initiatives
Build and deliver ad hoc reporting to support projects and company OKRs
Requirements
Demonstrated progressive experience and understanding of partner operations and programs
Excellent problem solving, project management, interpersonal, and organizational skills
Proven ability to work cross-functionally to lead and contribute to projects
Experience working directly with sales/partner sales teams and partners
Strong analytical ability and able to prioritize multiple projects
Proven ability to thrive as a self-starter in a fluid, fast-paced environment
Excellent written/verbal communication
Deep SFDC and partner management system (e.g., Partner Portal) expertise and knowledge of QTC process, tools, and automation
Alliance and Channel Partner experience preferred
Hyperscaler and Channel Marketplace experience preferred
Interest in using GitLab
Shares GitLab’s values and works in accordance with those values
Hiring Process
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.
Compensation
To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
Additional details about our process can be found on our hiring page.
Remote-Global
About the job
Apply for this position
Partner Operations Manager, Special Projects
As an individual contributor reporting to the Director of Partner Operations, you will collaborate with GitLab Partner and Field Sales Leadership, cross-functional teams (e.g., Product, Marketing, Enablement, Legal, Finance, IT), and partners to drive special projects and initiatives that will increase partners’ force multiplier effect across our sales motions.
Responsibilities
Own and drive long-term and high impact strategic projects across the global partner business including project identification and scoping, stakeholder alignment and management, build, rollout, and execution
Contribute to cross-functional company projects as the voice of our partners and partner teams
Assess existing partner processes, identify opportunities to redesign for efficiency and scalability, and successfully drive projects to deliver these improvements
Engage with Product, Marketing, Finance, and Enablement teams on GitLab revenue plays and special projects to ensure partner requirements are included in initial scoping and design to drive successful partner outcomes
Help build and operationalize our automated partner order processes as a key team member on our partner marketplace initiatives (Hyperscaler, Distributor, and Reseller marketplaces)
Drive partner portal enhancements and initiatives in collaboration with the Partner Programs and Specialist teams
Assist in designing, maintaining, and delivering on the roadmap for partner operations initiatives
Build and deliver ad hoc reporting to support projects and company OKRs
Requirements
Demonstrated progressive experience and understanding of partner operations and programs
Excellent problem solving, project management, interpersonal, and organizational skills
Proven ability to work cross-functionally to lead and contribute to projects
Experience working directly with sales/partner sales teams and partners
Strong analytical ability and able to prioritize multiple projects
Proven ability to thrive as a self-starter in a fluid, fast-paced environment
Excellent written/verbal communication
Deep SFDC and partner management system (e.g., Partner Portal) expertise and knowledge of QTC process, tools, and automation
Alliance and Channel Partner experience preferred
Hyperscaler and Channel Marketplace experience preferred
Interest in using GitLab
Shares GitLab’s values and works in accordance with those values
Hiring Process
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.
Compensation
To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
Additional details about our process can be found on our hiring page.
Remote-Global